Security and data handling

Your text

• Used only to produce the result you asked for. Not sold, not used for advertising, and not used to train any model, by us or by our AI providers.
• Held only while it is processed. Each paragraph is rewritten and sent back to you; a few seconds after the last paragraph of a request is delivered, its text is erased from our database and our processing queue.
• Sent only when you act. The extension, the Windows app and the Google Docs add-on read only the text you select, and send it only when you choose a mode.

Where it goes

• Legal and Medical: Anthropic, only. These never go anywhere else, even if Anthropic is unavailable.
• Energy and every other mode: Groq first. If Groq is unavailable, or a rewrite fails our integrity check twice, the text is sent to Anthropic to try again.
• Auto mode: the first 800 characters go to Groq to choose the mode. To avoid this, choose the mode yourself.
• Groq is contractually prohibited from training on inputs or outputs, and Zero Data Retention is enabled on our account. Anthropic does not train on API inputs under its commercial terms; its default retention is deletion within 30 days.
• Copyleaks receives your text only when you run a plagiarism or AI-detection check.

What we keep

• Account records: email, workspace membership, role and subscription status, for as long as the account is active.
• Usage counts for billing and allowances: how much was processed, not what.
• Check outcomes: for each checked rewrite, the mode and the outcome, so we can monitor quality. No text.
• Company and personal terms, if you add any: only the abbreviations and protected names your company or you choose to add, used only to apply them to your rewrites. Remove them and they are deleted.

Access and sign-in

• Sign-in with email and password or with Google. The Google Docs add-on signs in with a one-time code that expires after 10 minutes and is stored only as a fingerprint.
• Workspaces have owner, admin and member roles. Only owners and admins manage seats, billing and company terms.
• Payments are handled by Stripe. We never see or store full card details.
• All traffic between your devices and our services is encrypted in transit (HTTPS).

Requests and questions

For a copy of your data, deletion of your account, a security questionnaire, compliance questions or anything not covered here, contact support@abccount.com.